Terms and Conditions

Terms and Conditions of AXA Health Keeper (“Terms and Conditions”)

AXA Health Keeper 條款及條件 (簡稱「條款及條件」)

 

Introduction引言

  1. AXA Health Keeper (the “Platform”) is provided by AXA China Region Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability) and AXA General Insurance Hong Kong Limited (“AXA Hong Kong” or “we” or “us”). This is a health and wellness service platform providing you with lifestyle, health and wellness goods and/or services through a points rewards program.

AXA Health Keeper(「平台」)是由安盛保險 (百慕達) 有限公司 (於百慕達註冊成立的有限公司) 及安盛保險有限公司(「AXA安盛香港」、「本公司」或「我們」)提供。本健康服務平台透過積分獎賞計劃為閣下提供健康產品及/或服務。

 

Registration and Account Security註冊和賬戶安全

  1. When using the Platform we expect you to help us maintain the security of your account. You acknowledge and agree that:

在使用平台時,我們預期閣下協助我們維護閣下賬戶的安全。閣下確認及同意:

 

(a) You will not invent a false persona, but will use your real identity at all times on the Platform.

閣下在任何時候將不會在平台上捏造虛假角色而是使用閣下的真實身份。

 

(b) You will not impersonate another person or entity, or otherwise misrepresent your affiliation with another person or entity.

閣下將不會假冒其他人士或實體,也不會失實陳述閣下與其他人士或實體的聯繫。

 

(c) To the fullest extent permitted under Hong Kong law, you shall keep all information obtained through this Platform secure and confidential.

在香港法律容許的最大範圍內,閣下應保持透過本平台取得的一切資料安全和機密。

 

(d) You are solely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any activity that occurs under or through your account as a result of your failure to keep this information private, secure and confidential.  You shall bear the risk of your account being used by any other person for any purpose not authorized by you.  AXA Hong Kong is not liable for any loss, damage, cost or other expense incurred by you due to any third party using your account or password as a result of your failure to keep your account information private, secure and confidential.

閣下單獨負責為自己賬戶持有的資料保密,包括閣下的密碼,也對因閣下未能保持該等資料私隱、安全和機密而導致透過閣下賬戶作出的任何活動自行負責。閣下應承擔任何其他人士未經閣下授權以任何目的使用閣下賬戶所造成的風險。對於閣下因未能保持自己的賬戶資料私隱、安全和機密導致任何第三方使用閣下的賬戶或密碼而令閣下所蒙受的任何損失、損害、成本或其他開支,AXA安盛香港概不負責。

 

(e) If you invent a false persona or misrepresent your real identity we reserve the right to disable, delete or suspend your account.

如閣下捏造虛假角色或失實陳述閣下的真實身份,我們保留權利關閉、刪除或暫停閣下的賬戶。

 

(f) If we disable, delete or suspend your account, you agree you will not create another account without our permission.

如我們關閉、刪除或暫停閣下的賬戶,閣下同意不會在未經我們的批准下開立另一個賬戶。

 

Collection of Health Metrics  收集健康指標

  1. This Platform will obtain health metrics including but not limited to your age, height, weight, step count, sleep data, and fitness workout details from your authorised health tracking devices or your authorized smartphone on which the Platform is installed. The scope of the health metrics this Platform shall obtain may be updated from time to time.

本平台將於已安裝平台及經閣下授權的健康追蹤裝置或智能手機中獲取健康指標包括但不限於閣下的年齡、身高、體重、步數、睡眠數據及健身資料。本平台獲取的健康指標範圍可能不時更改。

 

  1. The collected health metrics shall be used for your reference and for the purpose of the rewards program to be detailed later (“Rewards Program”) (if applicable) only. This function can only be used in the mobile devices owned or controlled by you and where this Platform has been installed.

收集的健康指標只供予閣下參考及用於稍後公佈詳情的獎賞計劃(「獎賞計劃」)(如適用)。此功能僅可於已安裝本平台且由閣下擁有或控制的流動裝置上使用。

 

  1. Your participation in the Rewards Program assumes that you have given your consent that this Platform can have access to the health metrics mentioned above whether stored in your mobile device or your designated health tracking devices in order to be eligible for the Rewards Program. Unless specified otherwise, the data collected by this Platform shall not be used for any other purpose (such as it cannot be used as legal evidence).

為符合獎賞計劃的資格,閣下參與獎賞計劃即假設閣下已同意本平台可獲取閣下流動裝置或指定的健康追蹤裝置內儲存的上述健康指標。除非另有指明,本平台所收集的數據不可用作任何其他用途(例如不可用作法律證據)。

 

  1. AXA Hong Kong does not represent and warrant the accuracy of the journey record and the number of steps recorded. The Reward Program is based on the data collected on AXA Hong Kong’s system and AXA Hong Kong’s decision on the number of steps eligible to the Reward Program is final and non-negotiable.

AXA安盛香港不會陳述或保證步程紀錄及所記錄的步數的準確性。獎賞計劃根據AXA安盛香港系統收集的數據及AXA安盛香港就符合獎賞計劃資格的步數作出的決定為最終及不可商議。

 

Rewards Program 獎賞計劃

  1. By participating in the activities stated on the Platform, you can earn Fitpoints under the Rewards Program which enable you to enjoy services and/or discounts provided by our selected suppliers. Details of the activities, relevant rewards and the redemption procedures can be found here .

閣下參與平台上所述的活動可賺取獎賞計劃的Fitpoints,使閣下可享受本公司精選供應商所提供的服務及/或優惠。有關活動、相關獎賞及換領的詳情可見 .

 

  1. Unless otherwise provided, all Fitpoints will be valid for a period of 2 years from the date the Fitpoints are accredited to your AXA Health Keeper profile. AXA Hong Kong reserves the rights to adjust the point system and your Fitpoints entitlements.

除非另有指明,所有Fitpoints自存入閣下AXA Health Keeper帳戶的日期起計有效2年。AXA安盛香港保留權利調整積分制度和閣下享有的積分資格。

 

Partners Program 合作夥伴計劃

  1. Where available and applicable, you will have to access the services of selected health and medical service providers (“Partners”) through our Partners Program on this Platform. These Partners will provide services either online or within a clinic or physical location and are subject to availability. Details of Partners Program are listed here and will be updated from time to time. Fees and charges may apply to the Partner services.

在可提供及適用的情況下,閣下將透過本平台的合作夥伴計劃獲取精選健康及醫療服務供應商(「合作方」)的服務。受限於服務是否提供的情況下,這些合作方將於網上或診所或實體地點內提供服務。有關合作夥伴計劃的詳情已列於及將會不時更新。合作方的服務可能收取費用及收費。

 

  1. Rewards Program and Partners Program: AXA Hong Kong reserves the right, at its sole discretion, to do any of the following, at any time, without notice:

獎賞計劃及合作夥伴計劃 :AXA安盛香港保留權利絕對酌情決定在任何時候採取下列任何行動而毋須另行通知:

  1. amend, modify, add, delete or revise in any way any information of this Program and/or these Terms and Conditions;

以任何方式修訂、修改、增加、刪除或修正本計劃的任何資料及/或本條款及條件;

  1. suspend or terminate the Program, or any portion of the Program, for any reason;

以任何理由暫停或終止計劃或計劃任何部分的運作或取用;

  1. expand, add, modify, reduce, remove or change the Program, or any portion of the Program; and

擴充、增加、修改、減少、移除或改變計劃或計劃的任何部分;及

  1. interrupt the operation of the Program, or any portion of the Program, as necessary to perform maintenance, error correction, or other changes.

為計劃維修、糾正錯誤或其他更改所需而干預計劃或計劃任何部分的運作。

 

  1. AXA Hong Kong reserves the right to withdraw any rewards under the Rewards Program if, in our sole discretion, you have attempted to:-

AXA安盛香港保留權利在我們的絕對酌情決定下撤回獎賞計劃的任何獎賞,如閣下試圖:

 

  • fabricate data for the Rewards Program, including but not limited to spoofing and/or any other similar methods;

為獎賞計劃捏造數據,包括但不限於欺騙及/或任何其他類似方式;

  • undermine the fairness, integrity or legitimate operation of the Rewards Program in any way by cheating, hacking, deception, or any other unfair playing practices;

以任何行騙、黑客侵擊、欺騙手段,或任何其他不公平的不良手法方式損害獎賞計劃的公平性、健全性或正常運作;

  • use automated system to participate in the Rewards Program; or

使用自動化系統參與獎賞計劃;或

  • enter with multiple or fake emails addresses or accounts, use fictitious identities or use any system, bot or other device or artifice to participate in the Reward Program. 以多個或虛假電子郵件地址或賬戶登入、使用虛構身份或使用任何系統、執行重複功能程式或其他裝置或策略參與獎賞計劃。

General Principles一般原則

 

  1. You understand that the access to and/or use of the Platform are subject to your acceptance of these Terms and Conditions. As such, by accessing and/or using this Platform, you hereby accept and agree to comply with these Terms and Conditions. If you do not agree to any of these Terms and Conditions, please do not use or access to this Platform.

閣下明白,進入及/或使用平台受限於閣下接受的本條款及條件。因此,進入及/或使用本平台即表示閣下在此接受及同意遵守本條款及條件。如閣下不同意本條款及條件的任何部分,請不要使用或進入本平台。

 

  1. Information and materials provided on this Platform are general in nature and do not constitute financial or medical advice from AXA Hong Kong. While AXA Hong Kong has taken reasonable care in providing such information and materials, they are not specific to your investment and/or health training objectives, financial and/or medical situation or particular needs. AXA Hong Kong does not provide professional financial, medical, diagnosis or treatment advice. The information you may receive through this Platform is not a substitute for the advice of a medical professional, and should not be relied upon when making medical decisions, or to diagnose or treat a medical or health condition. If you require medical advice or services, you should consult a medical professional. No person should rely on the contents of any of the information, recommendations, products or services through this Platform without first obtaining advice from a qualified health professional. No person should act on any information, recommendations, products or services provided before they have formed their own opinion through investigation and research as to the suitability of the information, products or services for their circumstances.

在本平台提供的資料和材料屬一般性質且不會構成AXA安盛香港的財務或醫療建議。儘管AXA安盛香港在提供該等資料和材料時已採取合理程度的謹慎,它們並非特定與閣下投資及/或健康培訓目標、財務及/或醫療狀況或特定需求有關。AXA安盛香港並無提供專業的財務、醫療、診斷或治療建議。閣下通過本平台而可能獲得的資料並不能代替醫療專業人員的建議,在作出醫療決定或診斷或治療病況或健康狀況時不應依賴這些資料。如果閣下需要醫療建議或服務,應諮詢醫療專業人員。在未取得合資格醫療專業人員的建議下,任何人士不得依賴本平台之任何資料、建議、產品或服務的內容。在未就資料、產品或服務是否合適其狀況而透過調查和研究達成個人意見之前,任何人士不得按任何提供的資料、建議、產品或服務而採取行動。

 

  1. The information and materials contained in this Platform are provided on an “as is” and “as-available” basis without representation and/or warranty of any kind, either express or implied. In particular, no warranty or responsibility is assumed by AXA Hong Kong and our related or holding companies regarding non-infringement, security, accuracy, completeness, adequacy, reasonableness, fitness for a purpose or free from computer viruses in connection with the information and materials provided. AXA Hong Kong and our related companies and holding companies do not accept any liability for any loss, damage, cost or other expense, whether wholly or partially, directly or indirectly, arising from any error, inaccuracy or omission in relation to this Platform to the extent that such liability is not excluded by law.

載於本平台的資料和材料是在「按現狀」和「可使用」的基礎上提供,且沒有任何類型的明示或暗示陳述及/或保證。尤其是,AXA安盛香港和我們有關或控股公司不會就所提供的資料和材料沒有侵權、安全、準確、完整、充分、合理、切合用途或沒有電腦病毒承擔任何保證或責任。對於與本平台有關的任何錯誤、不準確或遺漏而起的任何損失、損害、成本或開支,不論是全部還是部分,也不論是直接或間接, AXA安盛香港及與我們有關的公司和控股公司在法律沒有排除該等責任的範圍內都不會接受任何法律責任。

 

  1. By providing hyperlinks or connection to third parties’ services/products/contents via the Platform, AXA Hong Kong is not responsible for the contents, and shall not be deemed to endorse, invite, recommend, approve, guarantee or introduce any third parties or their services/products/contents, or have any form of cooperation with such third parties and websites. AXA Hong Kong is not a party to any contractual arrangements entered into between you and the third party provider of services/products/contents unless otherwise expressly specified or agreed to by AXA Hong Kong. AXA Hong Kong shall have no obligations or liabilities whatsoever in relation to the offer(s), goods and/or service(s) (including, without limitation, their quality and supply) provided by third parties.

透過平台提供超連結或連接到第三方服務/產品/內容AXA安盛香港概不對有關內容負責,也不得視為建議、邀請、推薦、批准、擔保或介紹任何第三方或他們的服務/產品/內容或與該等第三方和網站有任何形式的合作。對於閣下與服務/產品/內容第三方提供者之間訂立的任何合約安排,AXA安盛香港並非立約方,除非AXA安盛香港另行明確列明或同意。對於有關由第三方提供的要約、貨物及/或服務(包括但不限於它們的品質和供應),AXA安盛香港一概沒有任何義務或法律責任。

 

  1. Nothing contained on this Platform shall be regarded as inviting or recommending you to purchase any products provided by AXA Hong Kong.

在任何情況下本平台內所載的都不得視作邀請或推薦閣下購買由AXA安盛香港提供的任何產品。

 

  1. Due to the nature of the internet, transactions/communication may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. AXA Hong Kong does not represent or warrant that this Platform will be available at all times and that access will not be interrupted, that any defects will be corrected, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your mobile devices or access device. AXA Hong Kong is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send or receive. You have the sole responsibility for adequate protection of mobile phones/access device and back up of data by taking sensible and prudent actions. You are responsible for making all arrangements necessary for you to have access to this Platform via your mobile devices.

基於互聯網的性質,交易/通訊可能受限於干擾、傳輸封鎖、傳輸延誤和錯誤數據傳輸。AXA安盛香港不會陳述或保證本平台在所有時候都可使用、取用不受干擾、任何缺陷將被糾正、將不會有延誤、失效、錯誤或遺漏或失去所傳送的資料、沒有病毒或其他感染或具破壞力的屬性將被傳輸,或閣下的手機裝置或取用裝置不會發生損害。對於在AXA安盛香港控制範圍外的通訊設施故障可能影響閣下發送或接收信息和交易的準確性或及時性,AXA安盛香港概不負上法律責任。閣下單獨負責採取明智及謹慎的行動以充分保護流動電話/取用裝置和數據備份。閣下負責為以閣下手機裝置進入本平台而作出所有閣下所需的安排。

 

  1. By accessing or using this Platform, you expressly agree that such access or use is at your own risk. We assume no responsibility and shall not be held liable for any loss, damage, cost or other expenses which you may incur as a result of any information or materials provided on this Platform and/or your access to, or the use of, this Platform,. You acknowledge that you are fully aware and expressly agree that use of this Platform is subject to having all your activities hereof monitored and recorded by us.

進入或使用本平台表示閣下明確同意閣下自行承擔該進入或使用的風險。對於因本平台提供的任何資料或材料及/或閣下進入或使用本平台而導致閣下招致的任何損失、損害、成本或其他開支,我們概不負責,也沒有法律責任。閣下確認,閣下完全注意到並明確同意,在使用本平台之時,閣下於此的一切活動均被我們監察及記錄。

 

  1. To the fullest extent permitted under Hong Kong law and/or Macau law (whichever applicable), you shall keep all information obtained through this Platform secure and confidential.

在香港法律及/或澳門法律(以適用者為準)容許的最大範圍內,閣下應保持透過本平台取得的一切資料安全和機密。

 

  1. Any product details contained within this Platform are for reference only and are not a complete description of all terms, conditions and exclusions applicable to the relevant product. For details of the terms, conditions and exclusions relating to the products, please refer to the relevant product brochure or policy contract. AXA Hong Kong will be happy to provide the relevant product brochure or a specimen of the relevant policy contract upon request.

載於本平台內的任何產品詳情僅作參考,且並非對於適用相關產品的全部條款、條件和不保事項之完整描述。如欲取得與產品有關的條款、條件和不保事項詳情,請參閱相關產品說明書或保單合約。AXA安盛香港很樂意按要求提供相關產品說明書或相關保單合約的樣本。

 

  1. If any provision in these Terms and Conditions is held invalid, the remainder of these Terms and Conditions shall continue to be enforceable. If any provision in these Terms and Conditions is deemed unlawful, void or unenforceable, then that provision is deemed severable from the Terms and Conditions and the remaining provisions are still valid and enforceable.

如本條款及條件有任何條文被裁定無效,本條款及條文的其餘部分應繼續可強制執行。如本條款及條件有任何條文被視為不合法、無效或不可強制執行,則該條文被視為可從條款及條件分割開而且其餘部分的條文仍然有效及可強制執行。

 

  1. These Term and Conditions shall be governed by the laws of Hong Kong. You and AXA Hong Kong agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong.

本條款及條件受香港法律管限。閣下和AXA安盛香港同意接受香港法院的非專屬司法管轄權。

 

  1. AXA Hong Kong reserves the right, at its sole discretion, to do any of the following, at any time, without notice:

AXA安盛香港保留權利絕對酌情決定在任何時候採取下列任何行動而毋須另行通知:

  • amend, modify, add, delete or revise in any way any information of this Platform and/or these Terms and Conditions;

以任何方式修訂、修改、增加、刪除或修正本平台的任何資料及/或本條款及條件;

  • determine, impose and vary from time to time the scope and/or any restrictions on the use of this Platform to be made available;

不時決定、施加和改動使用本平台的可用範圍及/或任何限制;

  • suspend or terminate operation of or access to the Platform, or any portion of the Platform, for any reason;

以任何理由暫停或終止平台或平台任何部分的運作或取用;

  • expand, add, modify, reduce, remove or change functionalities in the Platform, or any portion of the Platform; and

擴充、增加、修改、減少、移除或改變平台或平台任何部分的功能;及

  • interrupt the operation of the Platform, or any portion of the Platform, as necessary to perform maintenance, error correction, or other changes.

為平台維修、糾正錯誤或其他更改所需而干預平台或平台任何部分的運作。

 

All information herein contained is subject to change without notice. Since you are bound by these Terms and Conditions, it is your responsibility to check them periodically for changes.

記載於此的一切資料均可作更改而毋須另行通知。由於閣下受本條款及條件的約束,閣下有責任定期查看本條款及條件的更改。

 

  1. In the event of any inconsistency and/or omission between the English language and other language versions of these Terms and Conditions, the English language version shall prevail.

如本條款及條件的英文版本與其他語文版本之間有任何不一致及/或遺漏,以英文版本為準。

 

Prohibited Conduct禁止行為

  1. You agree not to use this Platform to:

閣下同意不會使用本平台以作出:-

  • Violate applicable law;

違反適用法律;

  • Infringes the intellectual property rights of AXA Hong Kong or any third parties;

侵犯AXA安盛香港或任何第三方的知識產權權利;

  • Stalk, harass, or harm another individual;

跟蹤、騷擾或傷害另一名人士;

  • Collect or store personal data about other individuals;

收集或儲存他人的個人資料;

  • Impersonate any person, or otherwise misrepresent account identity in this Platform; 假冒其他人士,或於本平台失實陳述賬戶身份;
  • Interfere with, disrupt or violate the Terms and Conditions or servers or networks connected to this Platform; or disobey any requirements, procedures, policies, or regulations of such networks;

干擾、中斷或違反條款及條件或連接本平台的伺服器或網路;或不遵守該等網路的任何要求、程序、政策或規例;

  • Interfere with another individual’s use of this Platform;

干擾另一名人士使用本平台;

  • Attempt to gain unauthorized access to this Platform, or to other accounts, computer systems, or networks connected to this Platform;

試圖未經授權進入本平台、其他賬戶、電腦系統或連接本平台的網路;

  • Transmit any file that contains viruses, worms, Trojan horses, or any other contaminating or destructive features;

傳送任何含有電腦病毒、蠕蟲、木馬或任何其他可能損害或具毀壞性質的檔案;

  • Use this Platform to conduct any activity or solicit the performance of any illegal activity or other activity that infringes the rights of others;

使用本平台進行任何活動或游說進行任何非法活動或其他侵犯他人權利的活動;

  • Resell, barter, trade, auction or otherwise generate income by providing access to this Platform to others.

以回購、以物易物、交易、拍賣或其他方式使他人進入本平台以獲取收入。

 

Copyright 版權

  1. Copyright in the information and materials provided and all trademarks, service marks, trade names, logos and icons contained on this Platform are owned by AXA Hong Kong or our group companies (unless otherwise specified) and are protected by copyright or other intellectual property rights. No part of the materials may be modified, reproduced, transmitted and distributed in any format for commercial or public use without the prior written consent from AXA Hong Kong. You may not alter or modify such information in any way, including removing this copyright notice.

在本平台提供的資料和材料的版權以及所載的一切商標、服務標誌、商號、標識和圖標均屬AXA安盛香港或我們的集團公司擁有(除非另有指明),並受版權或其他知識產權保護。未經AXA安盛香港事先書面允許,有關材料的任何部分都不得為商業或公眾使用而以任何樣式修改、複製、傳送或分發。閣下不得以任何方式更改或修改該等資料,包括移除本版權通知。

 

Indemnity and Release彌償和免除

 

  1. You agree to indemnify and must keep indemnified AXA Hong Kong, its related companies and any holding companies from and against any liability, loss, damage, cost or expenses of any kind whatsoever, arising directly or indirectly as a result of or in connection with your non-compliance with these Terms and Conditions.

閣下同意彌償且必須負責彌償AXA安盛香港、其有關的公司和任何控股公司因閣下不遵守本條款及條件而直接或間接導致或與之有關的任何類型的任何責任、損失、損害、成本或開支。

 

  1. You will release AXA Hong Kong, its related companies or any holding companies from any and all liability to you in relation to your use of this Platform, including but not limited to any loss of data or purging of data.

閣下將免除AXA安盛香港、其有關的公司或控股公司對閣下的任何及一切與閣下使用本平台有關的責任,包括但不限於任何數據損失或數據清除。

 

Collection of Personal Data個人資料的收集

  1. AXA Hong Kong applies strict measures to safeguard the confidentiality of personal data. We limit access to your personal data to people working for us on a business need to know basis who shall ensure that your personal data are protected against unauthorized or accidental access, processing, erasure, loss or use. We store information under a secure site with 128-bit encryption. Personal data to and from AXA Hong Kong is encrypted through the Secure Socket Layer (SSL) protocol.

AXA安盛香港嚴謹執行保安措施,以確保個人資料之機密性。只有為本公司工作的人士,在公事所需而須知情的情況下,方有權接觸閣下的個人資料,以保障閣下的個人資料不受未獲准許的或意外的查閱、處理、刪除、丟失或其他使用所影響。我們以128位元加密將資料儲存在一個安全的地方。AXA安盛香港發送和接收的個人資料均透過SSL協議(Secure Socket Layer protocol)加密。

 

Purpose 目的

  1. From time to time it is necessary for AXA Hong Kong to collect your personal data which may be used, stored, processed, transferred, disclosed or shared by us for purposes (“Purposes”), including:

AXA安盛香港不時有必要收集閣下的個人資料,並可能因下列各項目的(「有關目的」)而供本公司使用、存儲、處理、轉移、披露或共享該等個人資料,包括:

 

  1. offering, providing and marketing to you the products/services of AXA Hong Kong, other companies of the AXA Group (“our affiliates”) or our business partners (see “Use and provision of personal data in direct marketing” below), and administering, maintaining, managing and operating such products/services;

向閣下推介、提供和營銷AXA安盛香港、安盛集團的其他公司 (「安盛關聯方」) 或本公司的商業合作夥伴 ( 參閱下文「在直接促銷中使用及將其個人資料提供予其他人士」部份 ) 之產品/服務,以及提供、維持、管理和操作該等產品/服務;

  1. processing and evaluating any applications or requests made by you for products/services offered by AXA Hong Kong and our affiliates;

處理和評估閣下就AXA安盛香港及安盛關聯方所提供之產品/服務提出的任何申請或要求;

  1. providing subsequent services to you, including but not limited to administering the policies issued;

向閣下提供後續服務,包括但不限於執行/管理已發出的保單 ;

  1. any purposes in connection with any claims made by or against or otherwise involving you in respect of any products/services provided by AXA Hong Kong and/or our affiliates, including investigation of claims;

與就AXA安盛香港和/或安盛關聯方提供的任何產品/服務而由閣下或針對閣下提出的或者其他涉及閣下的任何索賠相關的任何目的,包括索賠調查 ;

  1. evaluating your financial needs;

評估閣下的財務需求 ;

  1. designing products/services for customers;

為客戶設計產品/服務;

  1. conducting market research for statistical or other purposes;

為統計或其他目的進行市場研究 ;

  1. matching any data held which relates to you from time to time for any of the purposes listed herein;

不時因應在此所列的任何目的核對所持有的與閣下有關的任何資料 ;

  1. making disclosure as required by any applicable law, rules, regulations, codes of practice or guidelines or to assist in law enforcement purposes, investigations by police or other government or regulatory authorities in Hong Kong or elsewhere;

作出任何適用法律、規則、規例、實務守則或指引所要求的披露或協助在香港或香港以外其他地方的警方或其他政府或監管機構執法及進行調查 ;

  1. conducting identity and/or credit checks and/or debt collection;

進行身份和/或信用核查和/或債務追收 ;

  1. complying with the laws of any applicable jurisdiction;

遵守任何適用的司法管轄區的法律 ;

  1. carrying out other services in connection with the operation of AXA Hong Kong’s business; and

開展與AXA安盛香港業務經營有關的其他服務;及

  1. other purposes directly relating to any of the above.

與上述任何目的直接有關的其他目的。

Please note that if you do not provide us with your personal data, we may not be able to provide the information, products or services you need or process your request.

敬請注意,如果閣下不向本公司提供閣下的個人資料,我們可能無法提供閣下所需的資料、產品或服務,或無法處理閣下的要求。

 

Transfer of personal data 個人資料的轉移

  1. Personal data will be kept confidential but, subject to the provisions of any applicable law, may be provided to:

個人資料將予以保密,但在遵守任何適用法律條文的前提下,可提供給 :

 

  1. any of our affiliates, any person associated with AXA Hong Kong, any reinsurance company, claims investigation company, your broker, industry association or federation, fund management company or financial institution in Hong Kong or elsewhere and in this regard you consent to the transfer of your data outside of Hong Kong;

位於香港或香港以外其他地方的任何安盛關聯方、AXA安盛香港的任何相關聯人士、任何再保險公司、索賠調查公司、閣下之保險經紀、行業協會或聯會、基金管理公司或金融機構,以及就此方面而言,閣下同意將閣下的資料轉移至香港境外 ;

  1. any person (including private investigators) in connection with any claims made by or against or otherwise involving you in respect of any products/services provided by AXA Hong Kong and/or our affiliates;

與就AXA安盛香港和/或安盛關聯方提供的任何產品/服務而由閣下或針對閣下提出的或者其他涉及閣下的任何索賠相關的任何人士 ( 包括私家偵探 );

  1. any agent, contractor or third party who provides administrative, technology or other services (including direct marketing services) to AXA Hong Kong and/or our affiliates in Hong Kong or elsewhere and who has a duty of confidentiality to the same;

在香港或香港以外其他地方向AXA安盛香港和/或安盛關聯方提供行政,技術或其他服務 ( 包括直接促銷服務 ) 並對個人資料負有保密義務的任何代理、承包商或第三方 ;

  1. credit reference agencies or, in the event of default, debt collection agencies;

信貸資料機構或(在出現拖欠還款的情況下)追討欠款公司 ;

  1. any actual or proposed assignee, transferee, participant or sub-participant of our rights or business; and

本公司權利或業務的任何實際或建議的承讓人、受讓方、參與者或次參與者;及

  1. any government department or other appropriate governmental or regulatory authority in Hong Kong or elsewhere.

在香港或香港以外其他地方的任何政府部門或其他適當的政府或監管機關。

For our policy on using your personal data for marketing purposes, please see the section below “Use and provision of personal data in direct marketing”.

如欲了解本公司為促銷目的使用閣下的個人資料的政策,請參閱下文「在直接促銷中使用及將其個人資料提供予其他人士」部份。

Transfer of your personal data will only be made for one or more of the Purposes specified above.

閣下的個人資料將僅為上文中規定的一個或多個有關目的而被轉移。

 

Use and provision of personal data in direct marketing 在直接促銷中使用及將其個人資料提供予其他人士

  1. AXA Hong Kong intends to:

AXA安盛香港有意 :

 

  1. use your name, contact details, products and services portfolio information, transaction pattern and behaviour, financial background and demographic data held by AXA Hong Kong from time to time for direct marketing;

使用AXA安盛香港不時持有的閣下的姓名、聯絡資料、產品及服務的組合資料、交易模式及行為、財政背景及人口統計數據以進行直接促銷 ;

  1. conduct direct marketing (including but not limited to providing reward, loyalty or privileges programmes) in relation to the following classes of products and services that AXA Hong Kong, our affiliates, our co-branding partners and our business partners may offer:

就AXA安盛香港,安盛關聯方,本公司合作品牌夥伴及商業合作夥伴可能提供關於下列類別的服務及產品而進行直接促銷 ( 包括但不限於提供獎賞、客戶或會員或優惠計劃 ):

  1. insurance, banking, provident fund or scheme, financial services, securities and related products and services;

保險、銀行、公積金或公積金計劃、金融服務、證券和相關產品及服務 ;

  1. products and services on health, wellness and medical, food and beverage, sporting activities and membership, entertainment, spa and similar relaxation activities, travel and transportation, household, apparel, education, social networking, media and high-end consumer products;

健康、保健及醫療、餐飲、體育運動及會員服務、娛樂、健身浴或類似的休閒活動、旅遊及交通、家居、服裝、教育、社交網絡、媒體的產品及服務及高級消費類產品;

  1. the above products and services may be provided by AXA Hong Kong and/or:

以上服務及產品將會由AXA安盛香港及 / 或以下機構提供:

  1. any of our affiliates;

任何安盛關聯方;

  1. third party financial institutions;

第三方金融機構 ;

  1. the business partners or co-branding partners of AXA Hong Kong and/or affiliates providing the products and services set out in 2 above;

提供上文 2. 所列之服務及產品之AXA安盛香港及/或安盛關聯方的商業合作夥伴或合作品牌夥伴 ;

  1. third party reward, loyalty or privileges programme providers supporting AXA Hong Kong or any of the above listed entities;

向AXA安盛香港或任何以上所列機構提供支援的第三方獎賞、客戶或會員或優惠計劃提供者 ;

  1. in addition to marketing the above products and services, AXA Hong Kong also intends to provide the data described in 1 above to all or any of the persons described in 3 above for use by them in marketing those products and services, and AXA Hong Kong requires your written consent (which includes an indication of no objection) for that purpose

除由本公司促銷上述服務及產品外,AXA安盛香港亦有意將上文 1. 段部份所述的資料提供予上文 3. 段部份所述的全部或任何人士,以供該等人士在促銷該等服務及產品中使用,而AXA安盛香港為此目的須獲得客戶書面同意 ( 包括表示不反對 ) 。

Before using your personal data for the purposes and providing to the transferees set out above, AXA Hong Kong must obtain your written consent, and only after having obtained such written consent, may use and provide your personal data for any promotional or marketing purpose.

在使用閣下的個人資料作上文所述的目的或提供予上文所述的人士之前,AXA安盛香港須獲得閣下的書面同意,及只在獲得閣下的書面同意後方可使用閣下的個人資料及提供予其他人士作任何推廣或促銷用途。

 

You may in future withdraw your consent to the use and provision of your personal data for direct marketing.

閣下日後可撤回閣下給予本公司有關使用閣下的個人資料及提供予其他人士作任何促銷用途的同意。

If you wish to withdraw your consent, please inform us in writing to the address in the section on “Data Access and Correction”. AXA Hong Kong shall, without charge to you, ensure that you are not included in future direct marketing activities.

閣下如欲撤回閣下給予本公司的同意,請發信至下文「個人資料的查閱和更正」部份所列的地址通知本公司。AXA安盛香港會在不收取任何費用的情況下確保不會將閣下納入日後的直接促銷活動中。

 

Data Access and Correction 個人資料的查閱和更正

  1. Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether AXA Hong Kong holds your personal data, to obtain a copy of the data, and to correct any data that is inaccurate. You may also request AXA Hong Kong to inform you of the type of personal data held by it. Requests for access and correction or for information regarding policies and practices and kinds of data held by AXA Hong Kong should be addressed in writing to:

根據個人資料(私隱)條例,閣下有權查明AXA安盛香港是否持有閣下的個人資料,獲得資料的副本,以及更正任何不準確的資料。閣下還可以要求AXA安盛香港告知閣下AXA安盛香港所持個人資料的種類。查閱和更正的要求,或有關獲取政策、常規及本公司所持的資料種類的資料,均應以書面形式發送至:

 

Data Privacy Officer
AXA China Region Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability) /AXA China Region Insurance Company Limited
Customer Service Suite 2001, 20/F, Tower Two,
Times Square, 1 Matheson Street,
Causeway Bay, Hong Kong

安盛保險(百慕達)有限公司 (於百慕達註冊成立的有限公司)/安盛保險有限公司

香港銅鑼灣勿地臣街1號時代廣場2座2001室 客戶服務中心

個人資料保護主任

 

A reasonable fee may be charged to offset AXA Hong Kong’s administrative and actual costs incurred in complying with your data access requests.

本公司可能會向閣下收取合理的費用,以抵銷AXA安盛香港為執行閣下的資料查閱要求而引致的行政和實際費用。

 

About us關於我們

 

We are known as AXA Hong Kong. Our postal address, email address and telephone number are as shown in the Platform.  Our country of domicile is Hong Kong.  You can contact our customer service at the aforementioned postal address, telephone number or email address.

我們是AXA安盛香港。我們的郵寄地址、電郵地址和電話號碼列示於平台。我們的本籍是香港。閣下可透過上述的郵寄地址、電話號碼或電郵地址聯絡我們的客戶服務部。

 

Last updated: 6 November 2018

最後更新:2018年11月6日